Help Desk Analyst Jobs in Reston, VA (278)
Service Center Analyst
NuAxis Innovations
Sterling, VA
Help Desk Analyst
Collabera
Ashburn, VA
New
Help Desk Analyst
CACI International
Alexandria, VA
Hospitality
$86.6k - $181.8k / year
Help Desk Analyst III
HUGONET
Arlington, VA
New
Tier 1 Help Desk Analyst
NJVC
Arlington, VA
New
Functional Business Analyst - Help Desk
CGI Technologies and Solutions
Arlington, VA
Parental Leave
$51.6k - $121.1k / year
‌
Functional Business Analyst - Help Desk
CGI
Arlington, VA
‌
Tier 1 Help Desk Analyst
Apavo
Arlington, VA
‌
Tier 1 Help Desk Analyst
SecuriGence
Arlington, VA
New
Hourly
$22.11 / hour
‌
Financial Applications Help Desk Analyst
Prominent Edge
Gaithersburg, MD
‌
Tier I Help Desk Analyst
Keen Logic
Washington, DC
401(k)
PTO
Dental Insurance
Vision Insurance
‌
Tier 2 Help Desk Analyst Jobs
Navstar
Arlington, VA
‌
Secret-Cleared IT Help Desk Analyst
CACI International
Alexandria, VA
$86.6k - $181.8k / year
‌
Customer-Focused Financial Apps Help Desk Analyst
Prominent Edge
Gaithersburg, MD
‌
Remote IT Help Desk Analyst & Systems Generalist
GovCIO
🌎 Remote
Remote
‌
Tier 1 Help Desk Analyst Growth & Clearance Eligible
NJVC
Arlington, VA
New
‌
Night Help Desk & Desktop Support Analyst (3rd Shift)
Edgewater Federal Solutions
Washington, DC
Dental Insurance
$115.6k - $121.7k / year
‌
Help Desk Analyst - Secret-Clearance IT Support Pro
CACI International
Fort Belvoir, VA
‌
Remote Help Desk Analyst - Tier 0/1 Support & PM Support
Sprezzatura
🌎 Remote
New
Remote
‌
Senior Enterprise Service Desk Lead Hybrid
CACI International
Oxon Hill, MD
Hybrid
‌
HelpDesk Analyst
22nd Century
Sterling, VA
New
‌
Systems Engineer - TS/SCI - Polygraph
Global Dimensions
Reston, VA
New
‌
AI Governance & Operations Consultant / Ops/Governance Technical Business Analyst
Ampcus
Chantilly, VA
New
Entry-Level
‌
Cyber Lab IT Operations Manager (Secret Clearance)
Node.Digital
Arlington, VA
New
‌
IT Helpdesk & Operations Analyst (Contract to Hire)
22nd Century
Sterling, VA
New
‌
IT Help Desk - Tier 1 (Federal)
Symposit
Silver Spring, MD
‌
IT Support Analyst, MSP Experience Required
NextStep
Centreville, VA
Hybrid
PTO
Health Insurance
‌
Service Desk Systems Analyst - IT Support & Access
Concept Plus
Fairfax, VA
New
Dental Insurance
Vision Insurance
‌
Call Center Analyst - HR Desk
NuAxis Innovations
Reston, VA
New
‌
Remote Help Desk Support / Help Desk Analyst
Ottawa
🌎 Remote
Remote
‌
Remote Help Desk Analyst
Burjline Builders
🌎 Remote
Part-Time
Remote
Dental Insurance
Vision Insurance
‌
Help desk support/Quality Analyst
Technology Consultants (Michigan)
🌎 Remote
Remote
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Working as a Help Desk Analyst in Reston, VA
There are 278 Help Desk Analyst opportunities available in Reston, VA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Reston, VA
Help Desk Analysts in Reston, VA Resume Data
Average Experience for Help Desk Analysts in Reston, VA
- More than 10 years: 56%
- 6-10 years: 31%
- 3-5 years: 10%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Reston, VA
- Bachelors: 53%
- Masters: 20%
- Associates: 13%
- Diploma: 12%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Reston, VA
- Technical support: 20%
- Customer focus & orientation: 14%
- Basic computer skills: 12%
- Attention to detail: 12%
- Technical support: Customer situations: 11%
- Analyzing data: 7%
- Work style: Reliability: 7%
- Customer service: 7%
- Spreadsheets with Microsoft Excel: 6%
- Verbal communication: 6%
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