Help Desk Analyst Jobs in Ashburn, VA (212)
Service Center Analyst
Financial Manager
Level 1 SAP Basis Help Desk Analyst
Help Desk Analyst
Help Desk Analyst | Temporary
Help Desk Analyst III
Financial Applications Help Desk Analyst
Tier 1 Help Desk Analyst
Tier 1 Help Desk Analyst
Functional Business Analyst - Help Desk
Tier 1 Help Desk Analyst
Functional Business Analyst - Help Desk
Help Desk/Call Center Analyst
Help Desk Analyst, Tier 2-3
Help Desk Analyst, Tier 2-3
Tier 2 Help Desk Analyst Jobs
Customer-Focused Financial Apps Help Desk Analyst
Tier 1 Help Desk Analyst Growth & Clearance Eligible
Help Desk Analyst I: 24/7 IT Support Champion
Remote Help Desk Analyst - Tier 0/1 Support & PM Support
HelpDesk Analyst
IT Helpdesk & Operations Analyst (Contract to Hire)
Senior IT Systems & Infrastructure Analyst
AI Governance & Operations Consultant / Ops/Governance Technical Business Analyst
Cyber Lab IT Operations Manager (Secret Clearance)
Business Support Analyst (CIC)
IT Help Desk - Tier 1 (Federal)
IT Support Analyst, MSP Experience Required
IT Support Analyst, MSP Experience Required
Service Desk Systems Analyst - IT Support & Access
Remote Help Desk Support / Help Desk Analyst
Remote Help Desk Analyst
Remote Help Desk Analyst
Job Description
Working as a Help Desk Analyst in Ashburn, VA
There are 212 Help Desk Analyst opportunities available in Ashburn, VA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Similar Jobs to Help Desk Analyst
Help Desk Analyst jobs near Ashburn, VA
Help Desk Analysts in Ashburn, VA Resume Data
Average Experience for Help Desk Analysts in Ashburn, VA
- More than 10 years: 59%
- 6-10 years: 29%
- 3-5 years: 10%
- 1-2 years: 1%
- Less than 1 year: 0%
Educational Background for Help Desk Analysts in Ashburn, VA
- Bachelors: 55%
- Masters: 22%
- Associates: 12%
- Diploma: 9%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Ashburn, VA
- Technical support: 21%
- Attention to detail: 12%
- Basic computer skills: 12%
- Customer focus & orientation: 12%
- Technical support: Customer situations: 10%
- Analyzing data: 9%
- Project timeline management: 6%
- Customer service: 6%
- Spreadsheets with Microsoft Excel: 6%
- Work style: Reliability: 5%
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