Help Desk Analyst Jobs in Chantilly, VA (255)
Service Center Analyst
Financial Manager
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst III
Functional Business Analyst - Help Desk
Tier 1 Help Desk Analyst
Functional Business Analyst - Help Desk
Tier 1 Help Desk Analyst
Financial Applications Help Desk Analyst
Tier I Help Desk Analyst
Tier 2 Help Desk Analyst Jobs
Customer-Focused Financial Apps Help Desk Analyst
Remote IT Help Desk Analyst & Systems Generalist
Tier 1 Help Desk Analyst Growth & Clearance Eligible
Help Desk Analyst - Secret-Clearance IT Support Pro
Night Help Desk & Desktop Support Analyst (3rd Shift)
HelpDesk Analyst
IT Helpdesk & Operations Analyst (Contract to Hire)
Windows Systems Administrator
Intelligence Operations Integrator
Lead IT Analyst - PRIMO Systems Administrator
Systems Engineer - TS/SCI - Polygraph
FSR Analyst
IT Help Desk - Tier 1 (Federal)
IT Support Analyst, MSP Experience Required
Service Desk Systems Analyst - IT Support & Access
Tier 1 Customer Service Analyst
Frontline DoD IT Support Analyst - Tier 1
Remote Help Desk Support / Help Desk Analyst
Remote Help Desk Analyst
Help Desk Support Analyst Remote
AI Governance & Operations Consultant / Ops/Governance Technical Business Analyst
Job Description
Working as a Help Desk Analyst in Chantilly, VA
There are 255 Help Desk Analyst opportunities available in Chantilly, VA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Chantilly, VA
Help Desk Analysts in Chantilly, VA Resume Data
Average Experience for Help Desk Analysts in Chantilly, VA
- More than 10 years: 57%
- 6-10 years: 31%
- 3-5 years: 10%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Chantilly, VA
- Bachelors: 54%
- Masters: 21%
- Associates: 12%
- Diploma: 11%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Chantilly, VA
- Technical support: 20%
- Customer focus & orientation: 13%
- Attention to detail: 12%
- Basic computer skills: 12%
- Technical support: Customer situations: 11%
- Analyzing data: 8%
- Spreadsheets with Microsoft Excel: 6%
- Work style: Reliability: 6%
- Customer service: 6%
- Project timeline management: 6%
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