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Home>Job Descriptions>Route Driver Job Description

Route Driver Job Description

What Does a Route Driver Do?

A route driver is responsible for delivering goods or products to various locations along a specific route. They ensure that deliveries are made on time, handle any necessary paperwork or documentation, and may also be involved in loading or unloading the delivery vehicle.

Route Driver Job Description Example

Portland Express Delivery is a leading delivery service in Portland, committed to providing reliable and efficient transportation solutions to our valued customers. We are currently seeking an experienced and dedicated Route Driver to join our team. If you are a motivated individual with exceptional driving skills and customer service prowess, we invite you to apply for this exciting opportunity.

Duties and Responsibilities:

  • Safely and efficiently transport parcels, packages, and other goods to designated locations within Portland and surrounding areas
  • Adhere to all traffic laws and regulations, ensuring the safe delivery of items to their intended recipients
  • Maintain accurate records of deliveries made, including signatures, dates, and times
  • Communicate effectively with dispatch and customers to provide updates on delivery schedules and resolve any issues or concerns that may arise
  • Conduct routine vehicle inspections and maintenance to ensure optimal functionality and safety
  • Assist with loading and unloading packages as required
  • Uphold high standards of customer service, always representing the company in a professional and courteous manner

Work Hours and Benefits:

This is a full-time position, with work hours typically scheduled Monday through Friday. Our Route Drivers typically begin their shifts early in the morning and work until all deliveries have been completed. The successful candidate can expect competitive pay rates, paid time off, health insurance, and opportunities for advancement within the company.

Qualifications:

  • Valid driver's license with a clean driving record
  • Proven experience as a route driver or delivery driver is preferred
  • Strong knowledge of the Portland area and surrounding regions
  • Excellent communication and problem-solving skills
  • Ability to meet tight deadlines and work in a fast-paced environment
  • Physical stamina and strength to handle packages of varying weights and sizes
  • Attention to detail and accuracy in recording deliveries

Training and Education:

While a high school diploma or equivalent is preferred, we prioritize relevant work experience and driving skills. On-the-job training will be provided to familiarize the successful candidate with our specific delivery procedures and company policies.

If you are ready to take on a rewarding role as a Route Driver with Portland Express Delivery, please submit your application through our online portal. We look forward to reviewing your qualifications and potentially welcoming you to our dedicated team of professionals committed to delivering exceptional service to our customers.

What to Include on a Route Driver Resume or Job Posting

Common route driver responsibilities

  • Delivering goods or products to customers in a timely and efficient manner.
  • Ensuring the products are safely loaded and secured in the delivery vehicle.
  • Following predefined routes and schedules to optimize delivery time.
  • Maintaining accurate and up-to-date records of deliveries, including proof of delivery and other required documentation.
  • Providing excellent customer service by being courteous, professional, and prompt in addressing customer inquiries or concerns.
  • Inspecting delivery vehicles for proper maintenance, cleanliness, and adherence to safety standards.
  • Reporting any vehicle maintenance or mechanical issues promptly to the appropriate parties.
  • Adhering to all traffic laws and regulations while driving and operating the delivery vehicle.
  • Efficiently managing inventory and ensuring accurate tracking of delivered and returned products.
  • Collaborating with warehouse or logistics teams to coordinate timely loading and unloading of goods.

Qualities & traits

Some important qualities or traits that are important for a route driver to possess include:

  • Excellent organizational and time management skills: Route drivers need to efficiently plan their routes and adhere to delivery schedules.
  • Strong communication skills: Good verbal and written communication skills are essential for interacting with customers, colleagues, and supervisors.
  • Physical stamina and endurance: Route drivers often have to lift and carry heavy packages or goods, and may be required to stand or walk for long periods.
  • Problem-solving and decision-making: Route drivers need to be able to handle unexpected situations such as traffic delays, customer complaints, or route changes effectively and make decisions quickly.
  • Attention to detail: Accuracy is crucial in route delivery to ensure correct addresses, product quantities, and customer-specific instructions are followed.
  • Customer service orientation: Providing exceptional customer service is essential while delivering packages; route drivers must be friendly, helpful, and capable of resolving any customer issues or concerns.
  • Dependability and reliability: Route drivers should be trustworthy and punctual, as they are responsible for delivering goods on time and as specified.
  • Knowledge of safety protocols: Route drivers need to prioritize safety, have knowledge of traffic rules, and comply with company safety regulations when driving and handling products.
  • Basic technical skills: Knowledge of GPS systems, route optimization software, or electronic logging devices is beneficial for efficient route planning and tracking.
  • Flexibility and adaptability: Route drivers often encounter unexpected changes and challenges, such as traffic congestion or adverse weather conditions, and need to be able to adjust their plans accordingly.

What a typical day looks like for a route driver

A route driver is responsible for delivering goods or services to customers along a specific route on a daily basis. Their primary duty is to drive a delivery truck or vehicle to various locations, ensuring that all deliveries are made accurately and on time. Before starting their route, the driver typically loads the vehicle with the necessary items, arranges them for easy accessibility, and plans the most efficient route. Throughout the day, they navigate through traffic, make frequent stops, and interact with customers to deliver the requested items. They must maintain accurate delivery records, obtain signatures as proof of delivery, and handle any paperwork or documentation related to the deliveries. In addition to delivery responsibilities, a route driver may be required to inspect their vehicle regularly, report any maintenance issues, and ensure the vehicle is in optimal condition for safe transportation.

Compatible jobs and work history

Similar roles and industries to a route driver include delivery driver, truck driver, courier, distribution associate, and transportation specialist. These roles involve transporting goods and materials from one location to another efficiently and safely.

  • Warehouse Associate
  • Forklift Operator
  • Package Handler
  • Supply Chain Coordinator
  • Logistics Coordinator
  • Order Picker
  • Inventory Control Specialist
  • Shipping and Receiving Clerk
  • Truck Loader
  • Freight Handler

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