Support Specialist Jobs in Springfield, MA
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Job Description
Working as a Support Specialist in Springfield, MA
There are 0 Support Specialist opportunities available in Springfield, MA all with unique requirements.
A Support Specialist provides technical support to a company's customers by phone, email, or chat for issues related to products and services provided by a company. Responsibilities typically include identifying problems, researching solutions, and escalating issues to higher-level support contacts.
Support Specialist jobs near Springfield, MA
Support Specialists in Springfield, MA Resume Data
Average Experience for Support Specialists in Springfield, MA
- More than 10 years: 58%
- 6-10 years: 30%
- 3-5 years: 10%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Support Specialists in Springfield, MA
- Bachelors: 34%
- Diploma: 30%
- Masters: 18%
- Associates: 16%
- Doctorate: 2%
Top Skill for Support Specialists in Springfield, MA
- Customer focus & orientation: 21%
- Attention to detail: 16%
- Work style: Reliability: 14%
- Customer service: 10%
- Administrative assistant/receptionist: 9%
- Verbal communication: 8%
- Sales skills: 7%
- Scheduling: 5%
- Supervisory skills: Motivating & assessing employees: 5%
- Call center customer service: 4%
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