Support Analyst Jobs in Springfield, IL (1,338)
Sales Solutions Analyst
Senior FedNow Operations Analyst - 24/7 Support
Empi Analyst
Empi Analyst
Business Analyst (Non-IT) 1
Technical Analyst 3-Support
Part-Time IT Systems & Desktop Support Analyst
Health IT Business Analyst Agile Delivery Lead
Senior Mainframe Developer
Senior Business Systems Analyst Drive Enterprise Solutions
Technical Helpdesk Analyst - Remote Support Specialist
IT Support Analyst - First-Line Helpdesk
Technical Application Support Analyst
IT Support Analyst / AV Technician
Technical Support Analyst: Training & Issue Resolution
IT Service Center Analyst Tech Support & Liaison
Remote IT Collaboration Support Analyst (Box & SharePoint)
Project Support Analyst
Senior Analyst, Production Support
Part-Time System Support Analyst
SATCOM IP Network Support Analyst Secret Clearance
Account Support Analyst- Broker Experience - SES
Bilingual NOC Helpdesk Analyst | Growth & Training
Technical Business Analyst - Health
Empi Analyst
Remote Senior Business Analyst, Appian BPM & Analytics
Analyst, IT Support
Technical Support Analyst
Technical Analyst - Child Support Modernization (Hybrid)
Support Analyst
Application Support Analyst: SQL & SaaS (Hybrid/Remote)
Epic Orders Analyst - Remote Config & User Support
NOC Helpdesk Bilingual (English Speaker)
Job Description
Working as a Support Analyst in Springfield, IL
There are 1,338 Support Analyst opportunities available in Springfield, IL all with unique requirements.
The primary responsibility of a Support Analyst is to provide technical support for software products being developed by a company. This includes, but is not limited to, testing the software, updating documentation, recording and communicating defects, and maintaining customer relationships. By providing continuous feedback on customers' working environment using the software product and identifying problems through testing and defect management, this position contributes significantly to a successful product launch.
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Support Analyst jobs near Springfield, IL
Support Analysts in Springfield, IL Resume Data
Average Experience for Support Analysts in Springfield, IL
- More than 10 years: 60%
- 6-10 years: 28%
- 3-5 years: 9%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Support Analysts in Springfield, IL
- Bachelors: 44%
- Masters: 32%
- Diploma: 12%
- Associates: 10%
- Doctorate: 2%
Top Skill for Support Analysts in Springfield, IL
- Customer focus & orientation: 19%
- Attention to detail: 16%
- Analyzing data: 11%
- Work style: Reliability: 10%
- Administrative assistant/receptionist: 9%
- Management & leadership skills: Planning & execution: 8%
- Spreadsheets with Microsoft Excel: 7%
- Office manager: 7%
- Written communication: 7%
- Basic computer skills: 6%
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